INFO

ABOUT

Hi, I'm Alanna. I design and construct every item in Asheville, NC.


CARE

These items are delicate. Hand wash with a mild detergent and lay flat or hang dry. Do not iron. Care instructions are also included with shipment.


SHIPPING

All orders are handmade to order and shipped via USPS. The current waiting period prior to shipping is 2 weeks. If you are in a rush and/or prefer to use a private shipping carrier please contact me prior to purchase and I will see what I can do.

Domestic orders usually take 2-5 days after shipment. You will receive a shipping confirmation with tracking information. Sales within North Carolina will be charged 7.75% sales tax.

International orders usually take about 2-3 weeks to arrive after shipment. USPS is unable to provide international tracking but you will receive a shipping confirmation with a customs # from me. Buyer is responsible for any customs fees.


RETURNS

For hygenic reasons I cannot accept returns on lingerie items. If there is a problem with your shipment, please contact me immediately!


SPECIAL REQUESTS

Each item is handmade by me, therefore I sometimes can accommodate custom orders. Contact me prior to purchase with your idea.


WHOLESALE

For wholesale requests, please contact me with some information about yourself and your store. I will get back to you as soon as possible.


CONTACT

alanna@poutfits.com